Staff
Staff as an asset – value employee’s, concern for their welfare. They recognise managerial efforts will help staff performance so productivity increase
Staff as a cost – minimise cost at every opportunity, leads to poor motivation and low productivity. High staff turnover as staff can feel exploited/neglect
FLEXIBILITY
- Part time and temp staff
- Multi-skilling
- Flexible hours + home working
- Outsourcing
Advantages:
- Allow to expand and contract quickly in response to changes in demand
- Slim down quickly to reduce cost
- Outsource for specialist jobs instead of full-time employment for a role.
- More efficient working
Disadvantages:
- Costly
- Demotivation high due to being part of a constantly changing workforce
- Outsourcing could lead to poor quality resulting in damages reputation
- Less loyal. Motivated by financial gain