Organisation Structures
Implications of organisational structures
Tall:
- Span of control small, tighter control over subordinates making more easily supervised
- Creates clear route for promotion acting as a motivator
- Long chain of command creating poor communication
- Messages distorted slowing down decision making
- Leave unsatisfied customers
Flat:
- Better communication due to short chain of command
- Management costs are lower
- Decision making faster
- Empowered staff due to greater responsibility
- Managers lose control
- Discipline may lack
- Negative impact on productivity
Matrix:
- Expertise and skilled workers being productive
- Motivation increase
- Flexible and fluid workforce
- Expensive due to extra staff
- Problems with coordinating departments
- Decision making can be slow